Showing posts from 2019

Powerful Phrases for Effective Customer Service

Communicating Powerful Phrases Customer Service means finding the best solution for each customer, quickly, correctly, and with a helpful attitude. The above goal might be easy to accomplish when you’re handling those easy-to-satisfy, pleasant customers, but let’s face it: Many customers are not easily satisfied. And they’re not always pleasant. In fact, they’re often hurried, stressed out, impatient, demanding, or downright rude; no one, it seems, has the time for all the niceties of interpersonal interaction anymore. We live in a society where instant gratification is the norm. Customers want service and they want it now. Not later, not when it’s convenient for you. NOW! As a service provider, it’s your job to give your customers great service, but you know that it’s often difficult to do. Dealing with customers can be challenging. They may leave you feeling frustrated, stressed out, angry, or visibly upset. They can sometimes leave you scrambling for the right w


Marketing Shows Every industry has its trade shows, and marketing is no different. There are a few key trade shows on marketing and many niche shows. Be sure to Google “Marketing Shows” or “Marketing Conferences” plus your niche keywords (such as “Marketing Conferences for Retail” or “Marketing Conferences for B2B). Here are the best general marketing conferences. &Then Conference - The DMA brings you a mega conference on data-driven marketing. Rating: 5 | Category: conference InBound - InBound is a landmark conference on marketing, focused on getting "inbound" inquiries. It's about the pull and not about the push. Excellent conference, but sponsored by Hubspot, so it is is rather brand-centric. Rating: 5 | Category: conference Social Media World - Social Media Marketing World claims to be the world's largest social media marketing conference. Lea